Returns

At Ac Mandarin, we proudly stand by the top quality of our products. We have over 20 years of experience working with Shanghai artisans and practice strict quality control and sourcing for all our products. 

We carefully inspect your order prior to shipment. When you receive your order, please verify the quantity and items in your purchase. If there is any defect in the product must be returned within 30 days of our original ship date. Returned items must be in the original condition with original packing insert and label. Returned items must be unused and not laundered.

We will fully refund the merchandise value or schedule a replacement immediately. Return credit will be issued via PayPal. Please Note that return shipping charges are your responsibility and non-refundable.

We cannot accept returns on items damaged through wear and tear, or sale items.

To arrange a return, please email us at info@acmandarin.com or call us at (919)-844-8910 (M-F 10:00am-5:00pm EST).

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